Ordering directly from Tredecim is easy and can be done by phone or at our factory showroom (details below). Simply let us know the pieces you require, the colour of the furniture and colour of the cushions.

Our sales representative will then be able to advise you of applicable delivery charges, as well as a confirmed delivery date from our factory and will supply these to you on a formal quotation/order confirmation.

Should you wish to proceed we do require a 50% deposit to begin the manufacturing process. For security any payment can be made using Visa or MasterCard. The balance is only taken the week prior to delivery.

1. A Lifetime Structural Warranty. In the course of normal domestic use Tredecim furniture will not break or bend, nor rust or rot. If it does, then we will replace it free of charge.

2. A 10 Year Colour Guarantee. In the course of normal domestic use for a period of 10 years our paint will not peel , fade, or crack. If it does, then we will replace it free of charge.

Cleaning your Tredecim furniture is also extremely easy as the painted finish is impervious to staining. To remove natural build up simply wash down with cold water and a soft cloth or sponge. Alternatively use a normal garden hose to remove any stubborn surface dirt.

NB Accidental damage by mistreating the furniture is not covered by our guarantee although most knocks or dents can be easily rectified using our special ‘touch up’ paints.